Project Manager Resume [PMP Certified]

Robert D. Watkins – Sr. Project Manager Resume| Consultant | IT Project Manager | Certified PMP | Information Technology
Cumberland, MD 21505
tel: +1(301) 259-1617
Email: [email protected]


Collaborative and process oriented project manager since 1997, and PMI Certified PMP [Certified Project Management Professional] with core experience in rigorous requirements elaboration/project definition, initialization and planning as well as delivery of complex and technical project implementations. Proven tenacity in pursuing stakeholder commitment to objectives, clarifying definition of misaligned projects and initiatives within strategic portfolios and conflict resolution across cross-functional teams.

Past Projects

♦ Global Service Request & Fulfillment Process Development
♦ Multi-regional DR Requirements Gathering & Continuity Process Design
♦ Americas Disaster Recovery for MS Exchange/Blackberry
♦ Corporate User Demographics Data Warehouse Design
♦ Sun Identity Manager Design & Deployment
♦ ISP Division Sale & Acquisition Transition (Mindspring)
♦ Data center Network Backbone Vendor Transition
♦ Offshore Scripting Resource Training & Mentoring
♦ Gentran EDI Windows NT to AIX Transition
♦ Oracle Database Infrastructure Consolidation & Migration
♦ Disaster Recovery projects:
– DR for DMZ
– DR TWS process design
– DR RFP for Americas
♦ Data center Tape Backup Solution Design, RFP and Implementation
♦ Data center-wide AIX Version upgrades Initiative
♦ Unix and Windows Server builds
♦ Legacy Server Decommissioning Initiative
♦ Tivoli Infrastructure Design & Implementation (TPC, Tivoli & TWS)
♦ ISP Customer Hosting Infrastructure Migration
♦ North American Email Infrastructure Installation (Cluster Architecture)
♦ North American Email User Migration (10,000 plus seats)
♦ North American Desktop Applications Scripting & Deployments
♦ Mid-Atlantic Manufacturing Plant and Office Y2K Remediation
♦ Co-Authoring Cisco and Microsoft Technical Certification books for Syngress Media
♦ NA Video Conference Capability Deployment


♦ Project Scope/Planning Foundations ♦ Global Integration Planning ♦ Collaborative Management ♦ Virtual Project Teams ♦ Consultative Problem Solving ♦ Cross-Functional Team Coach ♦ Process Design/Redesign ♦ Strategic Planning ♦ Risk & Change Management ♦ IS & IT Infrastructure Build-out ♦ Data Center Move/Consolidation & Infrastructure Optimization ♦ Web Development ♦ Mass User Migrations ♦ Network Management & Ops ♦ User Acceptance Testing (UAT) ♦ Scripted Application Packaging ♦

Work History

Relationship Capital Institute | Virtual – Global | Jan 2009 – Sep 2009
Project Manager Consultant
My role in the Relationship Capital Institute organization was to bring strategic planning and innovative collaboration management to focus the efforts of several start-up initiatives.
Those initiatives were as follows:
♦ Develop web presence concept as well as plan and execute on delivery of the same
♦ Train editorial staff/contributors in blogging technology and administration
♦ Train staff in SEO concepts, methodology and aid in development of strategy to use same
♦ Coordinate and manage volunteer activities related to project and content creation
♦ Support development of long term vision and potential ‘value add” projects for portfolio
♦ Developed strategy and delivered presentations regarding the high level business plan for RCI
Of worthy note is the fact that RCI is a totally virtual effort with contributor and management having never met face to face and existing almost wholly in Skype conferences and cloud computing document shares. The new complexity of virtual collaboration and volunteer “boot-strap” efforts to support this start-up were often encountered, conflicts resolved and cultural norms established without the physical presence of any participants.
Relationship Networking Industry Association | Los Angeles, CA | May 2008 – Dec 2008
Project Manager Consultant

I have been supporting the Relationship Networking Industry Association (RNIA) since May of 2008. I was originally engaged as a volunteer to consult on project management elements of the start-up.
My Roles and Responsibilities within RNIA were as a Consultant:
♦ Project Management
♦ Internal Volunteer & Offshore Resource Management
♦ Innovation Consultation
♦ Business plan development contributor
♦ Content Creation and Business Processes Review
♦ Creative online marketing approaches and Search Engine Optimization (SEO)
RNIA is dedicated to helping individuals and entities learn how to build healthy and supportive personal and business relationships. Relationship Capital and Reputations are the core measurement of networking value. RNIA seeks to embed these concepts and processes into the networking industry. The RNIA Common Body of Knowledge (CBOK) best practices standard was assembled from time tested processes of communication based in values. RNIA has existed for several years as a nonprofit organization building relationships with thought leaders and visionaries.
These activities spawned the development of a commercial start-up entity called Libertango. The entity structure, approach, product lines and services plans were created in parallel to the RNIA project efforts.
Group Technology of Trumbull Inc | Shelton, CT | Oct 2007 – Dec 2007
Project Manager / Web Design

Strategic web content and design consulting, including Search Engine Optimization plan for the creation of a site to support Group Technology’s business growth strategy.
BDG, LLC | Herndon, VA | Jul 2007 – Aug 2007
Sr. Project Manager Consultant

US Government ALUI Project RFP Response
♦ Develop Project Management/Agile SDCL Approach Response to RFP
♦ Participate in RFP Oral Q&A Interviews hosted by House of Reps
♦ Co-develop rigorous questionnaire to elaborate RFP/Project scope
♦ Co-develop portions of second and third responses to RFP
♦ Outline Risks related to project
Group Technology of Trumbull Inc | Shelton, CT | Jan 2003 – Jul 2007
Sr. Project Manager Consultant
– Client: Unilever Home & Personal Care North America, Inc. | Trumbull, CT
♦ Completed feasibility study of vendor outsourced DR solutions for MS Exchange and Blackberry for 25,000 email clients in North and Latin America. Final recommendation supported by Global and Regional Architects.
♦ Reviewed, re-engineered, negotiated Disaster Recovery Policies and Procedures to support multi-regional reorganization and creation of a unified contingency response team across North and Latin America. Team members were geographically separated throughout discussion and negotiation processes.
♦ Managed Tape Consolidation RFP and subsequent vendor contract negotiations. Vendor proposed designs were to support 2000+ servers’ data protection requirements. Drafted and presented business cases based on final responses and architect recommendations. Delivered two finalist proposals to stakeholders featuring a consolidated Virtual Tape disk array and secondary LTO3 tape architecture.
Group Technology of Trumbull Inc | Shelton, CT | Jan 2001 – Jan 2003
IT Project Manager Consultant
– Client: Unilever Global Infrastructure Organization (GIO) & Best Foods | Trumbull, CT
♦ Initiated, designed, planned and executed processes & procedures for migration of 15,000+ email clients in North America. Clients were migrated from old systems at a max rate of 1200 users per 4 day weekly cycle.
♦ Managed 8 Indian offshore resources, for a full year, to deliver North American scripted applications supporting 10,000+ desktop deployments. Created and delivered scripting training to offshore resources.
♦ Managed QA of packaging outputs prior to deployment. Managed, scheduled and coordinated User Acceptance and IT applications group testing facilities.
♦ Drafted policies, procedures and processes for onshore requirements gathering and scripting submission. Transferred inputs to offshore resources resulting in delivery of quality application packages.
Marathon Oil Corp. | Findlay, OH | Jan 2000 – Dec 2000
QA Project Manager Consultant

♦ Managed the QA processing of approximately 1700 scripted applications for automated deployment, most of which were in-house or legacy software.
♦ Coordinated the processing of outputs from 20+ scripters; 4 of which were QA team direct reports and tasked with the UAT and Quality control relative to these scripts. Project outputs supported the deployment of applications to 10,000+ desktops.
NovaCare, Inc., Physical Rehabilitation and Occupational Health Business | Pittsburg, OH | Mar 1999 – Sep 1999
IT Project Manager & Network Engineer

♦ Evaluated and Performed Y2K remediation of hardware and software as required across 56 external offices and main office. Developed and deployed appropriate backup plans and disaster recovery processes and procedures.
♦ Diagnosed and documented network issues, designed and implemented project plan to resolve as necessary. Coordinated installs, upgrades and consolidations of new and redundant databases in remote offices.
Micro Integration Corp. | Frostburg, MD | Feb 1997 – Mar 1999
ISP Network Engineer

♦ Managed ISP dialup customer base of 4,300 clients. Planned and implemented backup strategy for servers hosting 400 websites.
♦ Performed due diligence on transfer of ISP backbone provider to more cost effective vendor. Planned and executed parallel IP environment to minimize customer affects during migration.
♦ Coordinated technical aspects of divestiture of ISP division to via customer base acquisition. Completion of this project resulted in 400,000.00 infusion to core business.
Network Engineer & Project Consultant – Client: Kraft Foods Inc. | Winchester, VA | Project Engineer – Consultant
♦ Managed plant communications network upgrades in parallel with Y2K Remediation and Compliance project execution. Coordinated vendor upgrades of plant mixing software and Allen Bradley PLC logic controllers.
♦ Supervised fiber network installations during manufacturing plant physical expansion to support CAPRI SUN ALL NATURAL® juice drinks and new capabilities to produce OSCAR MAYER® LUNCHABLES®.


American Sentinel University | Apr 2004 – Nov 2009

  • Bachelors of Science Business Administration Curriculum

In fall of 2007 I took a sabbatical from my consulting career to retool and complete my formal education via American Sentinel University (A.S.U.). My focus was on business and project management thus ensuring my capabilities to deliver maximum tangible Project ROI to clients and employers. These capabilities include Web 2.0 tools and processes supporting cost effective remote/virtual capabilities and creating cost efficiencies for my clients.  The intention was to improve skills in manage project requirements gathering, team development, plan execution and strategic business planning and integration activities.
Frostburg State University | Frostburg, MD | Jan 1994 – Dec 1994

  • Physical Sciences Curriculum

US Navy C-School | San Diego, CA | Oct 1990 – Oct 1991

  • Advanced Medical Laboratory Technician Curriculum

US Navy A-School | San Diego, CA | Jan 1990 – May 1990

  • Hospital Corpsman Curriculum

Northern Arizona University | Flagstaff, AZ | Sep 1984 – Aug 1987

  • Physical Sciences Curriculum

Brigham Young University – Idaho | Rexburg, ID, | Sep 1981 – May 1982

  • Liberal Arts Curriculum

Project Management Certifications & Training


  • PMI Certified PMP [Project Management Professional] (Project Management Institute) | Apr 2005 – Apr 2012 | PMP Number: 226081
  • Project Planning and Program Control Processes, Project Management [] | June 2008 – Sep 2008
    • Project Planning and Program Control Processes is a comprehensive 45-hour workshop taken to fulfill Project Management Institute PMP renewal PDU requirements and to explore at a working level the fundamental processes of planning a project thoroughly and then manage the project to the plan (Program Control).
      – project planning payback – the investment and the return
      – Defining, managing, and modeling project work scope, work inter-dependency (relationships)
      – Developing effective time and resource project models
      – The time analysis process (float analysis / critical path management / etc.)
      – The resource planning process
      – Project change control – establishing and managing project baselines (technical / schedule / cost)
      – Measuring and managing performance, risks and opportunities
      – Using project management software as a project planning and program control tool
  • PMP Boot camp [Cheetah Learning] | Apr 2005
  • Microsoft Project 2003 – Level 1 Training [ElementK] | Jan 2005
  • U-Plan / Clarity Training – Process (Workflows) | Jan 2005
  • U-Plan / Clarity Training – Timesheets |Jan 2005
  • U-Plan / Clarity Training – Properties and Document Manager | Jan 2005
  • U-Plan / Clarity Training – Look and Feel | Dec 2004
  • U-Plan / Clarity Training – Team and Tasks |Dec 2004
  • U-Plan / Clarity Training – Project Lifecycle Awareness |Dec 2004
  • IT Project + Certified Professional (Comptia, Inc.) | Feb 2002 | ID Number: COMP10062604

Legacy Information Technology & Other Certifications

  • Cisco Certified Network Associate [CCNA] (Cisco Systems, Inc) | Oct 1999 | Cisco ID: CSCO10038752
  • MS 1567 Microsoft Windows Professional Course [HTR, Inc.] | Dec 1999
  • MS 1594 Installing and Configuring Microsoft Windows 2000 File, Print and Web Server [HTR, Inc.] | Dec 1999
  • Microsoft Certified Professional [MCP] (Microsoft) | Jul 1998 | Microsoft Certified Professional ID: 1057977
  • Microsoft Certified Professional + Internet [MCP+I] (Microsoft) | Jul 1998 | Microsoft Certified Professional ID: 1057977
  • Microsoft Certified Systems Engineer [MCSE] (Microsoft ) | Jul 1998 | Microsoft Certified Professional ID: 1057977
  • Microsoft Certified Systems Engineer MCSE NT 4.0  Bootcamp [ICTS] | Mar 1998 – Apr 1998
  • A+ Certification (Comptia, Inc.) | Dec 1997 | Candidate No. 1C6AE5
  • Certified Clinical Hypnotherapist (Atwood Institute for Research and Education) | Dec 1995 | Certificate Number: W79-2913

Skill Levels

  • Project Manager | (Expert) | 10+ Years Experience, (Last Used <1 year ago)
  • Consulting | (Expert) | 10+ Years Experience, (Last Used <1 year ago)
  • Virtual Project Team Management [Offshore] | (Expert) | 7-9 Years Experience, (Last Used <1 year ago)
  • Collaborative Project Management | (Intermediate) | 1-2 Years Experience, (Last Used <1 year ago)
  • Information Technology (i.e. Hands-On Engineer MCSE NT 4.0, CCNA, A+, Wise Scripting)| (Expert) | 6 Years Experience, (Last Used >7 year ago)

Accomplishments, Achievements, Published works and Contributions

  • Together We Can Change the World, Inc. D.B.A. My Power Mall | Bellingham, WA | Mar 2007 – Present
    • Independent Contractor – Support the philanthropic goals through social media promotion and management of personally sponsored independent contractors using my project management & IT experience
  • Co-Authored “MCSE Migrating from Windows NT to Windows 2000 Study Guide” (Exam 70-222)
  • Co-Authored “CCNA Test Yourself Practice Exams”, 2nd Edition (Exam 640-507)
  • Hospital Corpsman A-School | Graduate with Honors | US Navy San Diego, CA | May 1989
  • Advanced Laboratory Technician C-School | Graduated with Honors | US Navy San Diego, CA | Oct 1990
  • Served as a Japanese speaking missionary in Sapporo, Japan | 1982 – 1984
  • Eagle Scout